Updates for genisys scan tool3/30/2024 The $89 does not cover the cost of the part, which the repair tech had no idea of how much the part would cost until I sent it in for repair. Then they will charge me $89 for labor to remove 8 screws, swap covers, and reinstall the 8 screws. So first I have to pay $30 to $40 to ship the item to OTC. I can not purchase the part from OTC but they will be willing to repair it if I send it in. I was told that the back housing is available but only to the OTC Repair department. This person was not nearly as helpful or at least it did not seem they had any concern for getting the issue resolved. I was then transferred to a technician in the repair department. The first person I spoke to was in tech support, he was very helpful and really tried to help but could not find any options for my problem. I spoke to OTC (Bosch) Tech support this morning. If anyone has an old Genisys EVO that is not working and would be willing to sell me the back half of the housing let me know.Īlso If anyone knows where I could find one that I could buy please let me know.
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